With over 30 years' international benefits underwriting experiences and 12 years' expatriate service experience in China we have successfully implemented the international standard benefit package through localized solutions for multinational corporations in China.
Our purpose is to assist foreign insurance companies adjust and adapt to the rapidly evolving business environment in China. Our insurance agency arm assists multinational and local firms in choosing the right insurance product mix to meet the needs of their employee benefits. In China we offer a variety of international benefits including health, life, disability, travel, student insurance, etc. for their expatriate and senior local executives.
Our reputation stems from our vast experience of designing customized plans and maintaining a worldwide direct billing network. We have grown constantly to meet our clients' rapidly changing needs since our entrance into the Chinese market.
In response to the needs of our international clients, Shanghai TieCare Business Management developed into the first Third Party Administrator (TPA) in China for international health insurance products. We introduced sophisticated claims management software and an extensive network of top tier VIP Chinese hospitals and foreign clinics provides cashless "direct billing" for participating insurers and ease of use for their health plan participants.
Now we have established offices in Shanghai (Headquarters), Beijing and Chengdu, providing enrollment, claims processing, pre-authorization, case management, emergency assistance, hospital network maintenance and other customer services right in China. We are ready to provide you with the most competitive employee benefits solutions and the best customer service either now or in the future. Innovation, flexibility, speed and superior customer service are the hallmarks of our commitment to clients.