Shanghai Office
Address: German Center Tower 2, Room 623, 88 Keyuan Road Zhangjiang Hi-Tech Park Shanghai 201203

Tel：86-21-28986090/1/2

Fax：86-21-28986096

Beijing Office
Address: Room 1302, BLK 57A, Daxiong City Garden, Beijing Economic Development Area, Yi Zhuang, Beijing 100176
Tel: 86-10-67890880
Fax: 86-10-67891659

Chengdu Office
Address: Room 1R002,8-8 Kexin Road,Export Processing Zone(West Area)
Tel: 86-28-87958223
Mobile: 13882232988

Submit Claims To

Outside China: 27092 Burbank, Foothill Ranch, CA 92610, USA
Within China: Room 303, Building 2, Lane 31, Lancun Road, Shanghai 200127, China

For Pre-authorization/Emergency Assistance

Outside China - Care Management Network
USA/Canada Toll Free: 1-866-914-5333
Worldwide Collect: 1-905-669-4920
(Dial 108186, the Access Number for Bell Canada/Canada Direct to place a collect call to 1-905-669-4920 from within China.)
Fax: 1-905-669-2524
Email: gbgcare@managingwithcare.com

Within China
Tel: 86-21-50890330
Fax: 86-21-58390612
Email: claims@gbg.com.cn
Emergency After Office Hours: 13764123040

Status of Claims/Member Benefits

Outside China
USA Toll Free: 1-877-916-7920
Outside USA: 1-949-916-7941
Email: claims@claimssite.com

Within China
Tel: 86-21-50890330
Email: claims@gbg.com.cn

Locate a Preferred Provider

Contact Care Management Network
Visit: www.tiecare.com.cn

Customer Service within China

Shanghai
Tel: 86-21-50890330
Email: claims@gbg.com.cn

Beijing
Tel: 86-10-67890880

Chengdu
Tel: 86-28-87958223
Mobile: 13882232988